Networked VGA Grid User Guide
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Unstretch the output video

By default, the Networked VGA Grid makes sure that the aspect ratio of an HD Encoder source's input signals is preserved when the output is streamed. If this default was overridden or if the channel was created in a version of the software earlier than 3.11.0, the image is stretched to match the output frame size. The effect may be subtle and may not be problematic for you, but if you want to resolve this it is very simple to do.

To preserve the source aspect ratio:

  1. Connect to the VGA Grid's Admin panel using your preferred connection mechanism. See Connect to the Admin panel.

  2. Login as admin.
  1. From the Admin panel, click Stream Setup; the stream setup page opens.
  1. Click Sources; the Sources page opens.
  2. Click the row for the layout you want to edit; the layout editor opens.
  3. Select the gear icon for your source from the list of layout items; the Source settings box appears.
  4. From the Source settings box, make sure Keep aspect ratio when scaling is selected.

  1. Scroll to the bottom of the page and click Save.

Unstretching the image causes a matte (black bars) to appear on the sides or top and bottom of the output. To remove these see Remove black bars (matte) from the video.