Thank you for choosing Epiphan!

At Epiphan Video (“Epiphan”), product function and quality are our top priority. We make every effort to make sure that our products exceed your expectations.

Product feedback

Your feedback is important! We regularly contact our customers to ensure our products meet your performance and reliability requirements. We strive to continually enhance our products to accommodate your needs. Please let us know how you think we can improve our products by emailing your suggestions to info@epiphan.com.

Specifications

Go to the Professional Recording and Streaming Systems page of the Epiphan website to get the most recent product specifications and additional information about Epiphan's Standalone VGA Grid.

Warranty

All Epiphan Systems products are provided with a 100% return to depot warranty for one year from the date of purchase.

Technical support

Epiphan’s products are backed by our professional support team. If you are having issues with your product, please gather details about your system and contact our team by:

Emailing support@epiphan.com
Live chat via the link on our support site https://www.epiphan.com/support/
Phone toll free at 1-877-599-6581 or call +1-613-599-6581

Be sure to include as much information about your problem as possible. Including:

Problem description
Details of the video or audio source (type, connection, resolution, refresh rate, etc.)
Product serial number
Product firmware version (if applicable, from web admin interface)