How to submit an RMA

For purchases directly from Epiphan

  • See our warranty and return policy to determine if your purchase is eligible for an RMA.
  • Submit your RMA request using the form on this page.

Note that, for multiple product types, you must complete a separate RMA request for each type.

For purchases through an authorized dealer

  • Contact the dealer and ask if an RMA request is appropriate.
  • If yes, ask that the dealer submit the RMA request on your behalf.

What happens next

After submitting your RMA request, keep an eye on your email inbox for a tracking number and instructions on how to return your Epiphan product.

RMA request form

  • MM slash DD slash YYYY
  • Max. file size: 128 MB.
  • It is your responsibility to delete all data before shipping the product to Epiphan. Epiphan is not responsible for loss, recovery, or compromise of data that may exist on the returned product.

  • Shield icon

    Support plans

    Protect your investment. Access service and support from the team that designs and builds the products.

  • Register icon

    Product registration

    Register your product to activate your warranty and access free, personalized customer support.

  • Product icon

    Epiphan returns

    Submit an RMA for purchases from Epiphan. For others, contact your authorized dealer.