About Epiphan Video

Epiphan Video manufactures and develops award-winning AV hardware and cloud services that companies count on for a wide range of applications – from live event production and lecture capture to video training and usability testing.

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  • Team party

Why work at Epiphan

  • Innovate

    We innovate

    A career at Epiphan puts you at the forefront of AV innovation. We value ingenuity and seek ideas from every corner. Employees have room to experiment and take chances on never-before-seen solutions and workflows – because that’s how innovation happens.

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    We’re a team

    When you join Epiphan, you become part of a tight-knit team of high-performing professionals. We collaborate within and across our departments daily, combining diverse skill sets and perspectives to achieve our goals.

  • Heart

    We care

    Our people take precedence. We maintain an inclusive and open culture where respect and empathy take the lead and everyone has a voice. We set work aside for fun-filled social activities, offer competitive salaries and benefits, and insist on a healthy work/life balance for employees.

Epiphan employee benefits

  • Competitive salaries
  • Comprehensive medical plan
  • Employee assistance program
  • Education and professional development support
  • Social activities and events
  • Complimentary food and drinks
  • Relocation assistance for qualified individuals
  • Flexibility on working from home
  • Friday afternoon take-easy time through the pandemic

Our teams

the team

R&D

The people who build and perfect our products – our engineers, technicians, software and hardware designers and architects. Join an Epiphan R&D team and you’ll have a hand in developing, testing, or assuring the quality of leading-edge AV technology.

Marketing

Epiphan’s marketing teams help get the word out about our solutions and analyze the market to connect development priorities with customer needs. Our product specialists deliver rock-solid tech support and AV expertise to customers, and product training to partners and staff.

Sales

Our salespeople work with customers, distributors, and integrators around the world to help companies achieve their AV goals with Epiphan hardware and cloud solutions. A position in sales is an opportunity to work with businesses in a broad range of sectors and locations.

Operations

Our operations teams keep the Epiphan ship sailing smoothly, taking care of all the company’s administration, planning, logistics, and employee needs. To work in Epiphan operations is to support a high-performing, fast-growing company in an exciting industry.

Frequently asked questions

Yes. Check out current job opportunities at Epiphan.

See something suitable? We’d love to hear from you! Please send your cover letter and resume to careers@epiphan.com with the job title in the subject line.

Yes. We’ll consider international applicants for certain positions and seek candidates through Employment and Social Development Canada’s Global Talent Stream and other avenues.

To keep everyone safe, all contact between applicants and Epiphan staff happens over email, phone, and Zoom.

Interview are scheduled by email. The first stage happens over the phone. Remaining interviews take place over Zoom. Please download Zoom before your interview and familiarize yourself with the platform. Also, ensure the video and audio gear you plan to use are in working order.

Yes. Email careers@epiphan.com for an update.

Our onboarding processes have changed in light of the global pandemic. To keep everyone safe, employee orientation and training sessions and any meetings with team members happen remotely.

All new hires receive comprehensive training to enable their success.

During the pandemic, yes. We made the call early to transition our teams to remote work, which helped ensure employees had everything they needed to work safely and efficiently from home.

The nature of certain roles means some employees do need access to our facilities. To keep these employees safe, our health and safety team has put in place physical distancing measures and made adjustments to workspaces based on the latest recommendations from local health authorities.

Epiphan Video prioritizes the health and safety of all employees. That includes important aspects like work/life balance and overall well being.

We’ve taken extra steps to support our employees during these unusual circumstances. That includes physical distancing and other safety measures at our offices to protect employees who need access to our facilities. Throughout the pandemic, we’ve also organized various online social events – from simple time for casual conversation to trivia and paint-alongs. Employees also get an early start to their weekends with time off on Friday afternoons.

Current opportunities

Acting at the intersection of demand generation, design, development, and customer experience, you are responsible for creating website content that meets our inbound marketing goals while also ensuring a customer experience that aligns with our brand values.

You’ll work closely with the growth and marketing teams to turn ideas into compelling content. Our SEO experts, designers, developers, and copywriters can help turn your vision into a reality. You’ll manage each project from collecting all of the stakeholder inputs to content, wireframing and site architecting, testing and iterating based on user data to ensure we meet our stakeholder goals.

Note: This position is open to remote employees within Canada, but being based in Ottawa, Ontario, would be an advantage.

Key responsibilities

  • Work with leadership, development, and creative teams to document and build an expression of the company through our website
  • Create and adapt content as part of a multi-modal marketing strategy targeting multiple industries and applications
  • Convey our hardware and services as complete solutions that solve customer pains
  • Build, test, and iterate content based on user data
  • Manage website to ensure content is accessible and performance is optimal for mobile and desktop
  • Follow brand guidelines and hierarchy to guide customers in their digital experience
  • Use reporting and metrics to inform product, sales, and marketing teams about opportunities or dead-ends
  • Care about your colleagues and help build a vibrant, fun, empathetic culture
  • Experience and qualifications

    • 7+ years of relevant experience in a role such as UX Designer, Customer Experience Manager, Head of Digital, or Product Manager
    • Post-secondary degree in a relevant field
    • Exceptional listening skills! You are a sponge for information and a great communicator
    • Experience working with an Agile methodology
    • Understanding of website best practices for performance and accessibility
    • Working knowledge of front-end web development processes and technology
    • Deep understanding of marketing tools such as Google Analytics, Hubspot, Hotjar, Wynter etc.
    • Portfolio, or list of active projects that demonstrate your capabilities
    • Exceptional English language verbal and written communication skills

Our ideal candidate is a self-starter, enthusiastic team player, and skilled troubleshooter with excellent communication skills who’s able to deliver in a fast-paced environment with tight deadlines.

Key responsibilities

  • Integrate GUI based tool like Selenium in the current python-based automation framework
  • Develop automated test scripts and tools in Python to verify new feature functionality
  • Execute, maintain and add unit / regression tests during the development phase
  • Run regression tests and debug failures
  • File defects to track issues and failures
  • Work with development team to reproduce/isolate and try builds with fixes
  • Participate in design sessions to support and validate ideas for possible solutions
  • Peer reviews to ensure that new feature will comply to the development standard and best practices
  • Contribute to team deliverable through involvement in agile scrum development sprints
  • Participate in ongoing process improvement including test case update, attaching missing requirements
  • Experience using Python Scripting for Automation
  • Must be able to write test plans, document and validate the plan
  • Develop and manage the overall continuous integration process
  • Work in an Agile environment using Scrum and Kanban methodologies

Experience and qualifications

  • BS or MS degree in Computer Science or related fields
  • 7+ years of industry experience in information technology and engineering
  • 3+ years of experience in Selenium based automation
  • 3+ years of experience in development of python-based automation
  • Understanding with basic networking protocols
  • Familiarity with build process and tools like Gradle, Jenkins, Git
  • Capable of working in an Agile/Scrum development process
  • Strong analytical and troubleshooting skills
  • Excellent written and verbal communication skills, strong presentation skills
  • A self-starter. Works well with others

As we continue to grow, we are seeking a Senior Manufacturing / Sustaining Engineer who will be responsible for a broad spectrum of activities encompassing all levels of continuing engineering, manufacturing, and internal technical support needed to maintain Epiphan’s portfolio of video capture and streaming hardware, from product release to mass production.  This position spans departments into a broad range of skills and tasks that are required to be successful in a small, dynamic work environment.

Job description

  • The Senior Manufacturing/Sustaining Engineer candidate will be responsible for the ownership, monitoring, maintenance, support, and evolution of Epiphan’s deployed fleet of manufacturing functional test fixtures at sites around the world
  • The role requires an understanding of hardware design, SMT/FATP manufacturing processes, test, and OQC methodology
  • You will build and maintain ongoing relationships with Epiphan CMs and ODM partner organizations for change management and resolution of issues
  • You will be responsible for all aspects of product build and test through every stage of the product lifecycle: providing DFx feedback during product design; identifying and reporting production process issues; identifying and resolving issues during development; and carrying through continuous improvement and product maintenance activities during production and ramp down at EOL

 

The candidate must

  • Have a demonstrated experience in management of manufacturing projects
  • Have a strong background in Python coding under Linux
  • Demonstrate aptitude for meaningfully organizing and monitoring status and statistics on many deployed systems. As owner of manufacturing test, you will compile regular statistics regarding fleet test operations, health, and maintenance, and report them regularly to the management team

 

Key responsibilities

  • Development, documentation, qualification, and implementation of test fixtures (hardware and software) and testing procedures, including training, build-out and provisioning of test stations to ship to remote sites
  • Availability for support offline interruptions due to test blockers during Asia-Pacific working hours
  • During NPI stages and MP, provides on-site support to our internal team and manufacturing partners
  • Maintain a status dashboard of active and standby test appliances, tracking and coordinating software and physical upgrades of test appliances at remote manufacturing sites
  • Create and maintain manufacturing test bill of materials in Arena PLM
  • Implement Continuous Process Improvement projects
  • Engineering supporting activities to QA and Applications Engineering teams as required, lab test setups, test case execution and documentation
  • AVL ownership, change control, hardware component engineering and component lifecycle/EOL monitoring
  • Root cause investigations on unit field failures
  • PLM ownership and maintenance of product BOM change management 
  • Assembly SOP review 
  • RMA statistics analysis, warranty reserve analysis, and run rate monitoring
  • Monitoring and management of external RMA facilities and material control
  • Due to the hands-on nature of this role, you will be required to visit our Ottawa offices following COVID-19 and workplace health & safety policies

 

Experience & qualifications

  • Bachelors Degree in Electrical/Electronic Engineering, or Electronics Engineering diploma, degree or equivalent 
  • 5-10 years experience in an industry developing and selling hardware products
  • Good knowledge of hardware manufacturing processes, SMT, PCBA, and system assembly workflows
  • New Product Introduction and product transfer experience
  • Strong command of Python under Linux and proficiency using Linux for daily tasks
  • Excellent organization, planning and time management skills; tenacious problem solver and detail oriented
  • Excellent interpersonal, communication and leadership skills
  • A passion for leading a diverse range of tasks and following through to completion
  • Working understanding of electrical drawings and schematics
  • Good knowledge of electrical and electronic components, including in-circuit and functional testing of PCBA
  • Experience in bill of material creation and change management with a PLM system
  • Strong English language verbal and written communication skills

How to apply

Send your resume and cover letter to careers@epiphan.com. Please specify the position you’re applying for in the subject line. We appreciate all interest but will only be in touch with candidates we select for an interview.