Careers

Epiphan Video is always interested in exceptional talent that can enhance our sales, products and customer service. In return, we provide the opportunity to develop leading edge technology in an entrepreneurial work environment that fosters creativity and collaboration. If one of our current job openings looks like a great career fit, we would love to hear from you! Please e-mail your resume to careers@epiphan.com.

Office Manager – Palo Alto CA, United States

Based in our Palo Alto office, we have a new role for a hands-on Office Manager who will have overall responsibility for all office, sales and marketing related administration support in a small office environment. Responsibilities include:

Office & Reception
  • Serve as the go-to person for all office related support needs
  • Direct phone enquires and correspondence to appropriate departments or staff (e-mails, letters & packages)
  • Greet clients/suppliers/visitors in a professional and friendly manner
  • Assist in planning and arranging company events (meet-ups) and organizing cateringg as required
  • Support budgeting and bookkeeping procedures, assist employees with expense report processing & approvals
  • Maintain office & kitchen supplies
  • Prepare outgoing packages/mail and schedule pick-up and delivery with local and international couriers
  • Act as the designated office Health & Safety representative to assist in maintaining a safe office work environment
  • Other responsibilities as assigned
Marketing, Trade Show & Conference Support
  • Attend marketing meetings to help stay connected with product road maps, events and marketing strategies
  • Source and arrange marketing related print collateral
  • Provide creative input and assist in creating new promotional materials
  • Maintain and ensure availability of current Marketing related materials & files
  • Arrange employee business travel and accommodations. Prepare required pre-authorization forms and obtain approval for costs associated with business travel, hospitality, conference and other events
  • Coordinate attending team trade show schedule for meetings, dinners and booth duties
  • Organize trade show booth set up and breakdown
  • Assist in organizing shipments to and from show site
Experience & qualification
  • 3-5 years related experience
  • Proficient in Google Tools, macOS, Windows, Atlassian and MS-Office suite
  • Excellent communication, interpersonal & negotiation skills
  • Must be flexible with the ability to multi task, adapt to changing priorities and prioritize projects
  • Detail oriented with ability to solve problems and identify workable solutions
  • Pro-active support attitude, initiative and ability to work independently
  • No restrictions on ability to travel, domestic & international as may be required to support business needs
To apply:

Please forward applications via email to careers@epiphan.com. Include a cover letter and resume. In the e-mail subject line, please indicate the position title Office Manager (Palo Alto). We thank all applicants for their interest, but we will only be able to contact individuals being invited for an interview. No agencies please.

Office Assistant – Ottawa ON, Canada

Based in our Kanata office, we have a new role of Office Assistant who will have overall responsibility for all office, sales and marketing related administration support in a small office environment. Responsibilities include:

Office & Reception
  • Serve as the go-to person for all office related support needs
  • Direct phone enquires and correspondence to appropriate departments or staff (e-mails, letters & packages)
  • Greet clients/suppliers/visitors in a professional and friendly manner
  • Prepare internal or external reports, presentations, memorandums, proposals and correspondence
  • Assist in planning and arranging company events (meet-ups) and organizing cateringg as required
  • Support budgeting and bookkeeping procedures, assist employees with expense report processing & approvals
  • Maintain office & kitchen supplies
  • Prepare outgoing packages/mail and schedule pick-up and delivery with local and international couriers
  • May be called on to act as the designated office Health & Safety representative to assist in maintaining a safe office work environment
  • Other responsibilities as assigned
Sales & Marketing Support
  • Assist in maintaining and educating others on certain sales channels used by Epiphan (ex. Amazon.com, amazon.co.uk, amazon.de)
  • Assist in sales order processing (payment processing & issuing purchase invoices)
  • Input & track courier shipments and follow up with any logistical issues
  • Correspond with various offsite warehouses to ensure orders are correctly fulfilled; organize stock transfer between various warehouses as required
  • Maintain compliance with laws, regulations, and/or standards and complete appropriate documentation as require
  • Attend marketing meetings to help stay connected with product road maps, events and marketing strategies
  • Source and arrange marketing related print collateral
  • Provide creative input and assist in creating new promotional materials
  • Maintain and ensure availability of current Marketing related materials & files
  • Arrange employee business travel and accommodations. Prepare required pre-authorization forms and obtain approval for costs associated with business travel, hospitality, conference and other events
  • Coordinate attending team trade show schedule for meetings, dinners and booth duties
  • Organize trade show booth set up and breakdown
  • Assist in organizing shipments to and from show site
Experience & qualification
  • 3-5 years related experience
  • Proficient in Google Tools, macOS, Windows, Atlassian and MS-Office suite
  • Excellent communication, interpersonal & negotiation skills
  • Must be flexible with the ability to multi task, adapt to changing priorities and prioritize projects
  • Detail oriented with ability to solve problems and identify workable solutions
  • Pro-active support attitude, initiative and ability to work independently
  • No restrictions on ability to travel, domestic & international as may be required to support business needs
To apply:

Please forward applications via email to careers@epiphan.com. Include a cover letter and resume. In the e-mail subject line, please indicate the position title Office Assistant (Ottawa). We thank all applicants for their interest, but we will only be able to contact individuals being invited for an interview. No agencies please.

Supply Chain Director – Ottawa ON, Canada

Based in our Ottawa offices, we have a new role of Director, Supply Chain to assume overall responsibility for the planning of supply chain management, outsource manufacturing, in-house final assembly & test, and customer order fulfillment. This includes selecting and working closely with our CM & ODM partners located in North America, Taiwan & China.

The ideal candidate is an experienced strategic, hands-on high technology manufacturing professional with demonstrated success working in a fast paced hardware & software product environment.

Key Responsibilities
  • Work closely with Engineering, Product Marketing, QA and Finance to develop and manage strategic procurement, manufacturing & test to ensure high quality, on time and on budget products.
  • In consultation with other senior managers, take the lead to select and work closely with Contract Manufacturers (CM) and Original Design Manufacturers (ODM) partners
  • Develop required procurement, manufacturing, test and order fulfillment processes and procedures that also promote continuous improvement
  • Ensure required planning, budget and systems are in place, maintained and highly accurate
  • Negotiate & manage third party contracts; analyze sourcing alternatives for new and alternative outsource services for both existing and new products
  • Work with hardware development to identify alternate parts, when needed, to improve materials delivery, price and quality
  • Manage production planning and develop & implement methods for rolling manufacturing & finished product capacity planning
  • Ensure regulatory compliance in areas such as REACH and RoHS
  • Work with internal departments and external partners to drive continuous improvement and cost reduction
Experience & qualification
  • BSc Engineering or Manufacturing related degree or equivalent
  • APICS or equivalent certification a preferred asset
  • 10-15 years’ related high technology experience
  • Track record of success improving manufacturing, inventory, supply chain, quality & delivery
  • Strong strategic, project management & tactical skills
  • Proven experience successfully moving products from development engineering to production
  • Excellent communication, interpersonal & negotiation skills
  • Excellent organizational skills, ability to prioritize & meet constant deadlines with strong attention to detail and quality control
  • Demonstrated success writing proposals, statements of work and proactively managing third party contracts
  • A roll up the sleeves/hands on attitude necessary in a small technology company
  • A strong team leader and motivator, you must be able to communicate well, juggle multiple projects, proactively solve problems, and deliver against tight-deadlines in a fast paced environment
  • You must have existing authorization to live & work in Canada
To apply:

Please forward applications via email to careers@epiphan.com. Include a cover letter and resume. In the e-mail subject line, please indicate the position title Director, Supply Chain. We thank all applicants for their interest, but we will only be able to contact individuals being invited for an interview. No agencies please.

Product Quality Manager – Ottawa ON, Canada

Based in our Ottawa offices, we are looking for a hands-on Product Quality Manager to join our team to take the lead in ensuring overall quality and reliability of our hardware and software products. A team player, you must be able to communicate well, juggle multiple projects, proactively solve problems, and deliver against tight-deadlines in a fast paced environment.

The ideal candidate is an experienced hands-on QA professional with demonstrated work experience in a technology hardware & software product development environment.

Key Responsibilities
  • Ownership & participation in the development of test plans, procedures, tools and reporting
  • Functional and release testing in accordance with test plans
  • Maintaining and improving test cases, systems and test benches on an ongoing basis
  • Analysis and continuous improvement of QA processes
  • Leading the Product QA test team and facilitating cross-functional collaboration with the development and support teams
  • Other duties and projects as may be required
Experience & qualification
  • B.S. or equivalent education & work experience in Computer Science, Software Engineering or other Information Technology related field
  • 8+ years progressive development and QA related experience
  • Strong working knowledge of QA methodology, processes and best practices
  • Solid knowledge of networking, Unix, multimedia, PC hardware and basic OS architecture
  • Experience working with QA automation tools/scripts
  • Demonstrated ability to proactively analyze QA processes, develop and implement improvements
  • Strong English language verbal and written communication skills
  • Enjoy being a member of a fast-paced and dynamic work environment
  • Currently living in the Ottawa area, you must have existing authorization to live & work in Canada
To apply:

Please forward applications via email to careers@epiphan.com. Include a cover letter and resume. In the e-mail subject line, please indicate the position title Product Quality Manager. We thank all applicants for their interest, but we will only be able to contact individuals being invited for an interview. No agencies please.

Video Producer – Ottawa ON, Canada

Our marketing team requires someone who can quickly produce high-quality videos that describe our products and services, and create brand awareness for our company. You will be expected to work on all aspects of video production including writing, pre-production (location, actors, equipment) filming, directing actors, editing, titling, motion graphics, and archiving. You will have the support of our writing and creative services teams to create engaging, cutting edge video content.

This position will require someone who can produce video in a variety of formats including in-studio product demos, live-streamed on-location events, and carefully crafted marketing videos.

As a key member of the marketing team, you’ll be required to have a deep understanding of our products and business goals as well as a knack for grasping new technologies with ease.

Experience & qualification
  • 2+ Years experience creating videos in business or commercial environment
  • Proven track record as a self starter who can tackle all aspects of video production and plan for complex, time sensitive video projects
  • Strong eye for design, colour and pacing
  • Experience working with modern cameras (video and photo) and equipment
  • Portfolio of work highlighting your roles in producing each video
  • Script writing samples to show your understanding of creative storytelling techniques
  • Motion graphics and titling samples
  • Basic understanding of video streaming and capture technologies
  • Excellent English language verbal and written communication skills
  • Strong organization, problem solving and time management skills
To apply:

Please forward applications including a cover letter, resume AND links to your online portfolio via e-mail only to careers@epiphan.com. Please provide details about your specific roles in your portfolio videos. In the e-mail subject line, please indicate the position title Video Producer. We thank all applicants for their interest, but we will only be able to contact individuals being invited for an interview. No agencies please.

User Experience Designer – Ottawa ON, Canada

You are a motivated designer who can help improve our market presence through great design and proven methodology. You will be heavily involved in product design to create an exceptional user experience for our customers. You will help define end-to-end experiences through all facets of design: user task flows, prototyping and wireframing, visual and interactions. You will also contribute to making our website an engaging experience for our customers optimized for seamless e-commerce.

As a key member of the marketing and product management team, you’ll be required to have a deep understanding of our products and business goals as well as a knack for quickly grasping new technologies with ease.

Experience & qualification
  • 2+ years of relevant experience in a role such as UX Designer, Product Designer, Interaction Designer or Web Designer
  • Ability to produce prototypes that show multi level functionality for complex projects as well as functional interactions
  • Ability to plan complex applications and develop best-case site-flow and user-flow
  • Demonstrated ability in designing web-based interfaces – portfolio required
  • Knowledge of front-end web development (html, css, js)
  • Advanced skills in design tools such as Adobe Creative Suite, Sketch, InVision App, and Wireframing and prototyping apps such as Axure
  • Strong English language verbal and written communication skills
To apply:

Please forward applications including a cover letter, resume AND links to your portfolio via e-mail only to careers@epiphan.com. In the e-mail subject line, please indicate the position title User Experience Designer. We thank all applicants for their interest, but we will only be able to contact individuals being invited for an interview. No agencies please.

Junior Quality Assurance Engineer – Ottawa ON, Canada

Based in our Kanata offices, we are looking for a hands-on Junior Quality Assurance Engineer. As a member of the team, responsibilities will cover a broad range and include test planning, test execution (manual and automated), identification and investigation of issues, and system lab configuration and support. A team player, you must be able to communicate well, juggle multiple projects, proactively solve problems, and deliver against tight-deadlines in a fast paced environment.

Key responsibilities
  • Quickly acquire a solid understanding of Epiphan’s products and features
  • Participate in Product Quality Assurance test and troubleshooting
  • Participation in the development of test plans, procedures, tools and reporting
  • Development and maintenance of the next generation test automation platform
  • Continuously look for opportunities to implement and improve on test process
  • Other duties and projects as may be required
Experience & qualifications
  • This is a new entry level opportunity – the preferred candidate can be a new grad or someone with up to 3 years’ experience
  • BSc degree OR a 3 year+ technology related diploma in Computer Science, Software / Hardware / Electrical Engineering or other Information Technology related field
  • Basic working knowledge of QA methodology, processes and best practices
  • Solid knowledge of networking, UNIX, multimedia, PC hardware and basic OS architecture
  • Strong hands-on coding experience in C, Python, Java and Shell Script
  • Strong English language verbal and written communication skills
  • Currently living in the Ottawa area, you must have existing authorization to live & work in Canada
To apply:

Please forward applications via email to careers@epiphan.com. Include a cover letter and resume. In the e-mail subject line, please indicate the position title Junior Quality Assurance Engineer . We thank all applicants for their interest, but we will only be able to contact individuals being invited for an interview. No agencies please.

Sales Manager – Palo Alto CA, United States

You will join us as Sales Manager at our office in Palo Alto, where you will spearhead the Epiphan sales organization and make an impact on the accelerated global adoption of Epiphan’s leading edge product offerings across the $100B AV industry. Reporting to the Vice President of Business Development, you will be working alongside a talented and passionate team, in a collegial and intellectually stimulating environment in our offices located in the heart of the Silicon Valley. We value your critical thinking, top notch communication and presentation skills, and passion about promoting Epiphan’s products globally. As a Sales Manager with Epiphan you will enjoy unlimited opportunities for growth!

Key responsibilities
      • Identify, qualify and build relationships with new and existing direct customers and channel partners
      • Manage the sales cycle from prospecting through to close
      • Promote Epiphan products globally through technical demonstrations, customer visits, industry conferences, events and tradeshows
      • Offer expert level insight and thought leadership on a full line of Epiphan products including its flagship Pearl video recording and streaming solution
      • Communicate product announcements, capabilities and positioning
      • Generate the required supporting sales tools, collateral for channel partners
      • Develop and deliver customer channel partner trainings
      • Ensure attainment of planned quarterly & annual revenue and market penetration targets
      • Act as the primary contact on day-to-day customer related issues
Experience & qualifications
  • 3+ years of experience in technology solutions sales
  • Bachelor’s degree in Sciences, Engineering or related field required
  • Excellent English language verbal and written communication and presentation skills
  • Previous experience in AV solutions sales is preferred
  • An established network of potential customers and channel partners is preferred
  • Occasional travel may be required as company needs dictate
  • Must live in greater Palo Alto area or a reasonable daily commute to our Palo Alto office. We are unable to provide relocation assistance or consider applicants not currently living within commuting distance of our office
To apply:

Please forward applications via email to careers@epiphan.com. Include a cover letter and resume. In the e-mail subject line, please indicate the position title Sales Manager. We thank all applicants for their interest, but we will only be able to contact individuals being invited for an interview. No agencies please.