Quickstart, or deep dive, our user guide has got you covered.
What is the Pearl-2 base model and what add on features can I purchase?
The Pearl-2 base model supports all available features except 4K encoding and streaming.
Purchasing a feature add-on enhances the capabilities of Pearl-2. With the 4K feature add on, 4K video support is added to the two specially marked 4K HDMI video input ports and the two 12G SDI ports on Pearl-2. As well, encoding of 4K sources is enabled. You can capture, record, and stream up to four 4K sources at 30 fps in one channel with the 4K feature add on.
How does Pearl-2 differ from Pearl?
Pearl-2 inherits all the same features as Pearl (e.g. capture, streaming, recording, mixing, live switching, automatic upload) but has a more powerful 6th generation Intel i7 processor and a host of hardware upgrades. Pearl-2 includes 4K capable video inputs and encoding, which are activated when the 4K feature add-on is purchased. Unlike Pearl, Pearl-2 does not capture VGA sources. Notice: Pearl has officially reached its end of life and is discontinued. However, firmware updates continue to be made available for the Pearl models.
Can I trade-in my Pearl for a Pearl-2?
Not unless you have a trade-up coupon. Otherwise, Pearl-2 and Pearl are completely separate hardware systems that cannot be exchanged.
Is Pearl-2 a video encoder?
Yes, Pearl-2 is a video encoder, and also so much more than that! Pearl-2 is an all-in-one standalone live video production system. You can simultaneously capture, encode, combine, stream and record multiple inputs in resolutions up to 4K, and even switch between them in a live broadcast.
How do I control Pearl-2?
You can use Pearl-2’s touch screen display and operator-friendly Epiphan Live web control panel for simple confidence monitoring and stream/record control. And secure remote login allows you to control your Pearl-2 from just about anywhere there’s access to the Internet.
Developers can use the HTTP/HTTPS or RS-232 APIs to control Pearl-2. As well, Crestron developed a control module specifically for Pearl-2 that provides a solid base for you to build Pearl-2 in to your Crestron AV system.
How do I configure Pearl-2?
Pearl-2 is ready to use right out of the box! Plug in a source into the back of Pearl-2 and you can capture, stream and record right away! For additional configuration, use the web-based Admin panel interface.
The touch screen lets you control switching for Pearl-2’s video mixer, load saved configuration presets and perform recording or streaming control. Advanced users can use Pearl-2’s HTTP or RS-232 APIs to integrate with larger systems.
Secure remote login lets you access the web-version of the Admin panel so you can do rescue troubleshooting and channel configuration from just about anywhere there’s Internet access.
Is remote login secure?
Yes! A secure propriety tunnel over port 443 is used to access the Internet so you can do rescue troubleshooting, recording control, and even channel configuration from just about anywhere there’s access to the Internet.
How long does my channel stay paired to my AV Studio account?
When you’ve paired a channel with your free AV Studio account to enable secure remote login, your Pearl-2 stays paired until you manually unpair the channel.
How many sources can Pearl-2 capture?
Pearl-2 can encode up to six Full HD 1080p sources at a time. With the 4K add on, Pearl-2 can encode one Ultra HD 4K program channel with a combination of two 4K sources and two HD sources (upscaled), or up to four 4K sources in one channel.
You can use any combination of IP cameras and other video sources connected to Pearl-2’s HDMI, 4K HDMI, USB video, or 12G-SDI ports.
Does Pearl-2 come with HEVC/H.265 codec for 4K encoding?
No. Pearl-2 currently supports AVC video encoding (e.g. H.264 and MJPEG codecs) for encoding at all resolutions. However, Pearl-2’s processing power allows the possibility of supporting HEVC and other codecs in the future.
Pearl-2 has three distinct models, including two rackmount versions – what is the difference between them?
The portable model of Pearl-2 is the smallest of the three models, best for use on a desktop. Pearl-2 Rackmount has a metal attachment that allows for it to be screwed into 19 inch AV equipment rack, enabling you to to fit the system in with all of your other equipment. The Pearl-2 Rackmount twin also features the mounting, but allows for a denser setup, as it fits two separate Pearl-2 systems into the same casing, making both systems the same size as a Pearl-2 Rackmount.
Pearl-2 Rackmount Twin has two Pearl-2 systems? How does that work, and are they connected at all?
Pearl-2 Rackmount Twin puts two entirely separate Pearl-2 systems in the same chassis, but there is no other connection between the two devices. When operating the Twin system, you should use them as you would use two separate Pearl-2 portable systems that were sitting next to each other. The most important advantage of using Pearl-2 Rackmount twin is that you can save a lot of space by squeezing two systems into the same 2U row on a rack, saving yourself a lot of space and trouble in your dense AV setup.
Can I capture VGA signals with Pearl-2?
Not directly. If you need to capture a VGA source, we recommend purchasing an Epiphan AV.io HD and connecting it to one of Pearl-2’s USB ports.
Can Pearl-2 capture from IP cameras?
Yes. Pearl-2 can capture from RTSP sources over a network (such as IP cameras or even other Pearl or Pearl-2 systems) at resolutions up to 1080p. See our online user guide for a list of RTSP cameras we have tested so far.
Can I plug my USB web camera into Pearl-2?
Yes! The USB video ports on the back of Pearl-2 can accept video and audio from up to two USB web cameras at a time. You can change the settings on the cameras using the source controls on the admin panel, and put them in your layouts just like any other video source.
What is the difference between the XLR and RCA audio inputs?
XLR is the standard for professional audio inputs, offering support for pro line-level audio devices (e.g. mixers) at +4 dBu signal level with lots of headroom. The XLR audio inputs are configured as left/right stereo pairs by default, but you can use the Admin panel to configure them to operate as four separate mono inputs.
The two (left/right) stereo RCA inputs are for consumer/line-level, offering support for devices (e.g. laptop, iPod) at the -10 dBV level. You cannot decouple these inputs to operate as separate mono inputs.
The XLR-B inputs and the RCA stereo inputs are linked internally. You can configure Pearl-2 to use both or just one of the audio sources using the Admin panel.
What type of hard drive does Pearl-2 contain?
Pearl-2 uses a 512 GB SSD hard drive.
Does Pearl-2 reduce the resolution of the images it captures?
By default, Pearl-2 preserves the original resolution of the images captured and matches the output frame size of with the resolution of the source.
Pearl-2 can also perform real time scaling of the incoming source resolution and render it to the frame size chosen in the stream setup configuration menu. When creating multi-source layouts with multiple sources, you can crop and scale each source.
If you’re using Pearl-2 under heavy load, we recommend you provide the input signal at the desired output resolution to reduce the overall system load.
How many hours of recording can I store?
The easy answer is that Pearl-2 can hold an estimated 250 hours of recordings. However, this is only on average, and the actual number of hours of recordings depends on the bitrate and keyframe parameters you’re using for encoding, as that will change the size of the file. The estimate of 250 hours was calculated at 4 Mb/s in the 500 GB SSD.
Can I use my own storage with Pearl-2?
Yes, but not instead of the internal hard drive. Pearl-2 records to the internal 512 MB SSD hard drive, but these recordings can be automatically transferred to a locally connected USB 3.0 drive, or to network storage via SCP, FTP, SFTP, RSYNC or CIFS. Additionally, Pearl-2 can act as an ftp server, allowing you to download files directly from Pearl-2’s hard drive.
Can I output from Pearl-2 to a local external display?
Yes. Pearl-2 has two video output ports (4K HDMI) that can display any channel or source on a local monitor or projector. The channel’s embedded audio is also sent through the video output port, and you can optionally create a large local AV monitor by adding the audio VU meter to the displayed output. Using the Admin panel, you can mirror the video on the output port and see a reversed image on your confidence monitor.
Can Pearl-2 function over a Local Area Network (LAN) or does it need a constant connection to the Internet?
Pearl-2 does not need a LAN or Internet connection to capture and record video. The user-friendly touch screen displays the video encoder’s stream for confidence monitoring and provides a fast and easy way to apply configuration sets, control switching or recording, and view system information. If connected to the Internet or a LAN via an Ethernet cable, Pearl-2 provides a web-based control interface for configuration and operation.
Live streaming over a private LAN is a great idea for employee training and it’s simple to do using Pearl-2. If you want to stream to a wider audience on platforms like YouTube or Facebook, you’ll need a network connection with Internet access; otherwise, your viewers or CDN won’t be able to access your live stream.
Secure remote login gets you access to the web-versions of the Admin panel and Epiphan Live so if you want, you can remotely control recording and so much more from just about anywhere there’s Internet access.
What compression does Pearl-2 use?
Pearl-2 is compatible with many different video compression formats and codecs. By default, Pearl-2 uses H.264 to encode all resolutions up to 4K, but the video encoder’s codec is user-selectable. Consult the Pearl-2 user guide for more information.
Does Pearl-2 stream to iPad, iPhone, iTouch?
Yes. Pearl-2 uses Apple’s HTTP Live Streaming technology to create a separate native stream for Apple iOS devices such as iPad, iPhone, and iTouch.
Does Pearl-2 stream to tablets and smartphones?
Yes. Pearl-2 supports HLS streaming. When this feature is enabled viewers can access the stream using a tablet or smartphone device. Tablet and smartphone viewers can also view other media streams depending on the device and viewing application.
Can Pearl-2 stream to 10, 20, 100 or more viewers?
Absolutely. Pearl-2 supports a wide range of streaming formats and protocols enabling it to stream video to media players, Content Delivery Networks, multicast networks and Content Management systems.
Pearl-2 is compatible with all major Content Delivery Networks (CDNs) offering a truly scalable streaming solution to millions of internet viewers on various types of devices.
Can Pearl-2 stream to set top boxes and media servers?
Yes. Pearl-2 can stream live to media players, smart TVs, set-top-boxes, digital signs etc. via UPnP or SAP. You can configure Pearl-2 to make videos recorded in MPEG-TS format accessible via UPnP.
Can I customize my stream with my corporate logo, colors, branding. Can I add copyright notices and timestamps to my streams and recordings?
Yes! Pearl-2 has a visual layout designer that lets you build layouts exactly the way you want them.
Combine video capture from your sources with images used for backgrounds, logos and overlays (transparent PNG is supported). Add text or time stamp overlays as well and metadata to the file to tag it with your company name.
Can I crop my video source using Pearl-2?
Yes. Pearl-2 can crop your video so you can capture, stream and record your video while cropping out confidential information, removing black bars, or using digital crop and zoom to emphasize a specific area of your video!
How can I use Pearl-2 with chroma keying?
You can connect a video source that has a green screen background to Pearl-2 or connect an effects computer that has titler software loaded on it. Using the custom layout editor, layer your chroma key video source on top of your background source in the same custom layout and choose the color to key on (usually green). When chroma keying is enabled, the background video source shows through all the chroma key colored areas. Just note that to optimize Pearl-2 performance, we recommend you crop out any unused areas in your chroma key video source.
You can achieve upstream and downstream chroma keying effects using custom layouts. For an upstream chroma keying effect, enable chroma keying for only one custom layout in the channel. For a downstream chroma keying effect, enable chroma keying in all custom layouts in the channel.
Pearl-2 product brochure
Epiphan product catalog
Pearl remote recorders for Kaltura
Pearl remote recorders for Panopto
Pearl-2 plays (usage scenarios)
Pearl-2 4K feature add-on brochure
Multi-streaming with Pearl-2
Epiphan Pearl-2 user guide
Pearl-2 technical notes
Security white paper for the Pearl family of video encoders
NDI infrastructure and what it means for Pearl-2 users
Automatic firmware updates are available through the product administration interface when connected to the Internet. Once the product registration is complete, email notifications will also be sent to inform customers about new firmware updates. If you have any questions or concerns, please contact our support team.
When Pearl is connected to a video source or a display, it uses Extended Display Identification Data files to determine what resolution should be used. Each file below narrows the EDID to the specific resolution you are looking for, which can help with some sources. Pearl already uses extensive EDID files, and most Pearl users will never need to use these files unless directed to do so by support.
WARNING: Incorrect EDID may reduce performance of the capture device, reduce or break compatibility with VGA/DVI/HDMI sources.
|Download||Extended Display Identification Data (EDID) file for 640 x 480|
|Download||Extended Display Identification Data (EDID) file for 800 x 600|
|Download||Extended Display Identification Data (EDID) file for 1024 x 768|
|Download||Extended Display Identification Data (EDID) file for 1280 x 720|
|Download||Extended Display Identification Data (EDID) file for 1280 x 1024|
|Download||Extended Display Identification Data (EDID) file for 1280 x 1024 Analog|
|Download||Extended Display Identification Data (EDID) file for 1280 x 1050|
|Download||Extended Display Identification Data (EDID) file for 1280 x 1050 Analog|
|Download||Extended Display Identification Data (EDID) file for 1366 x 768|
|Download||Extended Display Identification Data (EDID) file for 1440 x 900|
|Download||Extended Display Identification Data (EDID) file for 1440 x 900 Analog|
|Download||Extended Display Identification Data (EDID) file for 1600 x 1200|
|Download||Extended Display Identification Data (EDID) file for 1680 x 1050|
|Download||Extended Display Identification Data (EDID) file for 1920 x 1080|
|Download||Extended Display Identification Data (EDID) file for 1920 x 1080 120 Hz|
|Download||Extended Display Identification Data (EDID) file for 1920 x 1200|
|Download||Extended Display Identification Data (EDID) Empty file|
|Download||Extended Display Identification Data (EDID) file for 2560 x 1600|
|Download||Extended Display Identification Data (EDID) file for default configuration of streaming & recording appliances (older firmware)|