| Features | SupportPlan 25% MSRP | SupportPlan+ 30% MSRP |
| Three-year phone support | ✓ | ✓ |
| Three-year limited warranty | ✓ | ✓ |
| Free firmware upgrades | ✓ | ✓ |
| Advanced replacement | ✓ | ✓ |
| Three-year priority support | ✓ | |
| Three-year remote support | ✓ |
All support plans start from the original product shipment date. Three-year plans add two years of telephone support and warranty.