Get extended service and support from the team that builds your products
Epiphan products include one-year warranty and complimentary phone support. But now you can purchase AV.io SDI+ SupportPlans including 3 year technical support, advanced replacement and more. Because Epiphan designs and engineers our hardware and software, our products are integrated systems. AV.io SDI+ SupportPlans give you peace of mind that you’ll have access to our expert support and service for years to come.
| Features | SupportPlan 25% MSRP | SupportPlan+ 30% MSRP |
| Three-year phone support | ✓ | ✓ |
| Three-year limited warranty | ✓ | ✓ |
| Free firmware upgrades | ✓ | ✓ |
| Advance replacement | ✓ | ✓ |
| Three-year priority support | ✓ | |
| Three-year remote support | ✓ |
All support plans start from the original product shipment date. Three-year plans add two years of telephone support and warranty.
