When recent transparency laws in Western Australia required councils to live stream and record their meetings, Redfish Technologies needed a solution that was simple for non-technical staff to operate, yet powerful enough to handle complex AV environments.
By standardizing on Epiphan Pearl, Redfish created a repeatable, scalable workflow that now powers more than 60 council chambers, courts, and law enforcement facilities across the region, delivering rock-solid reliability and ease of use in some of the most remote locations in Australia.
Simplify transparency and compliance with reliable video
Pearl makes it easy to capture, stream, and archive council sessions, hearings, and community events, meeting transparency mandates without technical stress.
From mandates to a massive AV challenge
When legislation in Western Australia mandated that council meetings must be both recorded and livestreamed, local governments needed a dependable solution that non-technical staff could operate. Traditional software-based approaches like OBS proved too complex for governance officers, who were responsible for transparency but lacked AV or broadcast training.
Integrator Redfish Technologies, led by Stuart Herring, saw an opportunity to deliver a customizable system for council chambers, courts, and law enforcement.
The Challenge
Redfish Technologies needed to deliver a solution that is:
- Easy enough for non-technical governance staff to run without ongoing IT involvement
- Reliable enough for remote deployments that can’t easily be serviced in person
- Flexible enough to scale across councils of all sizes, as well as in courtrooms, parliaments, and law enforcement facilities
- Satisfies strict IT and compliance requirements.
The solution: A repeatable blueprint built on Pearl
Redfish standardized on the Epiphan Pearl family, primarily Pearl Mini, Pearl-2, and Nexus, as the hub for council chamber AV systems.
Each deployment follows a proven blueprint:
Audio integration: Bosch or Televic discussion systems routed through Q-SYS DSP, with dedicated audio-only recording for “behind closed doors” sessions.
Video integration: Two to four cameras, plus PC inputs (minutes, agendas, presentations) via matrix switchers, all into Pearl.
Dual workflows: Channel 1 streams meetings live to YouTube; Channel 2 provides a muxed video feed for Teams/Zoom sessions.
Templates & layouts: Redfish pre-configures start, end, “behind closed doors,” and multi-camera layouts in Pearl, styled with council branding.
Control & training: Pearl is fully integrated with Q-SYS control panels, so operators manage layouts, start/stop streaming, and switching from a single touchscreen. Governance officers receive a two-hour training session and become self-sufficient within two to three meetings.
“From the very outset – brilliant, brilliant platform. The Pearl has proven itself to be very reliable. It’s easy to use, intuitive to use, and powerful in lots of different ways.”
The results: Rock-solid reliability across remote Australia
Scalable adoption
Redfish has deployed over 60 Pearl-powered systems across Western Australia, including council chambers, courts, and parliamentary committees. Every council in the state with mandated live streaming now uses Pearl technology.
Ease of use for non-technical staff
Governance officers quickly learn the system thanks to intuitive controls and pre-configured templates, ensuring transparency requirements are met without IT intervention.
“We know we’ve got a very reliable product sitting in very hot, trying conditions in some of the locations they’re in. We are confident in every single Pear out there. They all just work.”
Rock-solid reliability
Across dozens of deployments in remote locations, Pearl systems have consistently delivered dependable performance. Stuart describes the platform as “brilliant” and “rock solid,” with virtually no failures in the field.
Cost and time savings
By leveraging Pearl’s remote management capability, Redfish avoids costly multi-day trips for support.
Word-of-mouth growth
Once one council experiences Pearl, governance officers often bring the solution with them to new councils, fueling organic demand.
About Redfish Technologies
Redfish Technologies is a leading Australian integrator and design specialist, providing cutting-edge AV, broadcast, and courtroom recording solutions across public, government, and private sectors. With deep domain expertise in justice, local government, and law enforcement, Redfish excels at translating complex requirements into seamless, reliable systems, delivering trusted solutions across vast geographies and challenging environments.