Epiphan support plans logos

Our regular support plan

Included with every Epiphan product is a complimentary support plan including one-year of telephone support, a limited warranty (covering product repair or replacement), and firmware upgrades for the lifetime of the product platform.

Extend your support and service with Epiphan SupportPlan and SupportPlan+

We are pleased to offer you options for extended support and service through Epiphan’s SupportPlan and SupportPlan+. Not sure if you need a support plan? No problem, our plans can be purchased anytime within one year from the original ship date.

To purchase a plan, please contact us or your local dealer.

  • Standard service

    Standard service & warranty

    (Included with every product purchase)

    One-year phone support
    One-year limited warranty
    Free firmware upgrades

  • Support Plan

    SupportPlan

    (25% MSRP)

    Three-year phone support
    Three-year limited warranty
    Free firmware upgrades
    Advanced replacement

  • Support Plan image

    SupportPlan +

    (30% MSRP)

    Three-year phone support
    Three-year limited warranty
    Free firmware upgrades
    Advanced replacement
    Three-year priority support
    Three-year remote support

All support plans start from the original product shipment date.

Three-year plans add two years of support and warranty. Read our complete Support Plan Agreement for details.

When you buy through our authorized channel partners, you must contact them first for support or service.

  • Shield icon

    Support plans

    Protect your investment. Access service and support from the team that designs and builds the products.

  • Register icon

    Product registration

    Register your product to activate your warranty and access free, personalized customer support.

  • Product icon

    Epiphan returns

    Submit an RMA for purchases from Epiphan. For others, contact your authorized dealer.