Included with every Epiphan product is a complimentary support plan including one-year of telephone support, a limited warranty (covering product repair or replacement), and firmware upgrades for the lifetime of the product platform.
We are pleased to offer you options for extended support and service through Epiphan’s SupportPlan and SupportPlan+. Not sure if you need a support plan? No problem, our plans can be purchased anytime within one year from the original ship date.
(Included with every product purchase)
One-year phone support
One-year limited warranty
Free firmware upgrades
(25% MSRP)
Three-year phone support
Three-year limited warranty
Free firmware upgrades
Advanced replacement
(30% MSRP)
Three-year phone support
Three-year limited warranty
Free firmware upgrades
Advanced replacement
Three-year priority support
Three-year remote support
All support plans start from the original product shipment date.
Three-year plans add two years of support and warranty. Read our complete Support Plan Agreement for details.
When you buy through our authorized channel partners, you must contact them first for support or service.
Protect your investment. Access service and support from the team that designs and builds the products.
Register your product to activate your warranty and access free, personalized customer support.
Submit an RMA for purchases from Epiphan. For others, contact your authorized dealer.