Every Epiphan product comes with our standard support plan. This includes one year of telephone support, a limited warranty covering repair or replacement, and firmware upgrades for the lifetime of the product.
Available at extra cost are Epiphan’s SupportPlan and SupportPlan+. These plans offer a variety of extended support and service benefits and can be purchased any time within one year of the product’s original ship date.
(Included free with every product purchase)
One-year phone support
One-year limited warranty
Free firmware upgrades
(25% MSRP)
Three-year phone support
Three-year limited warranty
Free firmware upgrades
Advanced replacement
(30% MSRP)
Three-year phone support
Three-year limited warranty
Free firmware upgrades
Advanced replacement
Three-year priority support
Three-year remote support
All support plans start from the original product shipment date.
Three-year plans add two years of support and warranty. See our Support Plan Agreement for full details.
When you purchase through an authorized Epiphan channel partner, you must contact that channel partner first for support or service.
Protect your investment. Access service and support from the team that designs and builds the products.
Register your product to activate your warranty and access free, personalized customer support.
Submit an RMA for purchases from Epiphan. For others, contact your authorized dealer.