Epiphan support plans logos

For expert product support

Every Epiphan product comes with our standard support plan. This includes one year of telephone support, a limited warranty covering repair or replacement, and firmware upgrades for the lifetime of the product.

Available at extra cost are Epiphan’s SupportPlan and SupportPlan+. These plans offer a variety of extended support and service benefits and can be purchased any time within one year of the product’s original ship date.

Find the right plan for you

Looking to purchase a plan? Contact us or your local dealer.

  • Standard service

    Standard service and warranty

    (Included free with every product purchase)

    One-year phone support
    One-year limited warranty
    Free firmware upgrades

  • Support Plan


    (25% MSRP)

    1Three-year limited warranty
    Free firmware upgrades
    Advanced replacement

  • Support Plan image


    (30% MSRP)

    1Three-year phone support
    1Three-year limited warranty
    Free firmware upgrades
    Advanced replacement
    Three-year priority support
    Three-year remote support

All support plans start from the original product shipment date.

1Three-year plans add two years of support and warranty. See our Support Plan Agreement for full details.

When you purchase through an authorized Epiphan channel partner, you must contact that channel partner first for support or service.

  • Shield icon

    Support plans

    Protect your investment. Access service and support from the team that designs and builds the products.

  • Register icon

    Product registration

    Register your product to activate your warranty and access free, personalized customer support.

  • Product icon

    Epiphan returns

    Submit an RMA for purchases from Epiphan. For others, contact your authorized dealer.