User types and privileges

There are three Pearl-2 user levels:

  • Administrator
  • Operator
  • Viewer

No password is assigned to the user accounts by default. The first time you login to the Admin panel using the administrator-level account, you're prompted to set passwords for all three user accounts. The Pearl administrator can change passwords at any time using the Admin panel, see Change user passwords.

You cannot change the default user names or disable user levels. When you log in to Pearl-2, you must log in as one of the three user levels. Private profiles with individually set passwords are not used.

Admin and operator-level users have access to the Admin panel to control Pearl-2. When logged in to the Admin panel, the user level is displayed at the top right corner of the screen.


The admin account is used for all system configuration and has full access to all configuration features with full access to the web-based Admin panel, local console, and Pearl-2 remote log in access. The default user name used to log in to Pearl-2 is admin.


The operator account allows users limited Pearl-2 configuration control with limited access to the web-based Admin panel, local console, and Pearl-2 remote log in access. The default user name used to log in to Pearl-2 is operator.

Operators can to do the following:

  • Configure inputs
  • Control recordings (start and stop)
  • Rename, download and delete recordings
  • Switch layouts while live streaming
  • Perform network diagnostics

If an operator does not have the privileges to apply a particular configuration in the Admin panel, the Apply button appears grayed-out in color and is not selectable. Administrators can grant operators permission to perform some administrator tasks, see Assign administrator privileges to operators.


The global viewer account is exclusively used to view streamed channels. You're prompted to enter the default user name viewer and password to view a channel's live broadcast.

In addition to the global viewer account, each channel can set a viewer password that overrides the global value, see Restrict viewer access to channel streams.

User privileges

The following table outlines the default privileges for each user level. For administrator-level privileges that can be assign to operators, see Assign administrator privileges to operators.

User privileges in the Admin panel

Action or Menu Option viewer operator admin
View channel output ü ü ü
Channel Operations
View channel configuration   ü ü
Rename a channel     ü
Configure stream channel     ü
Configure stream sources     ü
Publish a stream     ü
Configure channel metadata     ü
Switch layouts while streaming/recording   ü ü
Add, duplicate, configure and delete recorders     ü
Start the stream recorder   ü ü
Stop the stream recorder   ü ü
View recorded files list   ü ü
Rename recorded files   ü ü
Download recorded files   ü ü
Delete recorded files   ü ü
Input Source Operations
View input source configuration   ü ü
Rename input     ü
Configure input   ü ü
View input snapshot   ü ü
Network & security
Configure static IP address     ü
Configure DHCP (including Option 81) and DDNS     ü
Change HTTP/HTTPS port values     ü
Configure 802.1x     ü
Configure HTTPS     ü
CMS Operations
Start/stop scheduled events touch screen) ü ü ü
Create ad hoc events (touch screen) ü ü ü
Enable CMS and register     ü
Disable CMS or deregister     ü
Configure CMS settings and default event parameters     ü
Start/stop scheduled events (Admin panel)   ü ü
Create ad hoc events (Admin panel)   ü ü
View the Events page   ü ü
System Configuration Operations
View system configuration   ü ü
Configure Automatic File Upload (AFU)     ü
Select External USB drive behavior     ü
Cancel USB file transfers   ü ü
Configure UPnP sharing     ü
Configure network address     ü
Configure date and time preferences     ü
Set or change user passwords     ü
Configure the touch screen     ü
Configure serial port flow control     ü
Upload and delete media     ü
Enable remote support     ü
Backup device configuration     ü
Restore device configuration     ü
Restore factory configuration     ü
Reboot device (Admin panel)     ü
Shutdown device (Admin panel)     ü
Perform a manual disk check     ü
View disk information   ü ü
Enable/disable Epiphan Cloud feature     ü
Upgrade Firmware     ü
View System Information   ü ü
Network Diagnostics
Bandwidth test   ü ü
Connectivity status   ü ü
Domain name resolution   ü ü
Ping   ü ü
Probe   ü ü
Trace route   ü ü