Configure Tool on Windows7?

AV.io family Software
1

Hello,

I have AV.io 4K capture card and it’s working fine with VLC on Windows 7 but I’m not able to run the configurator tool (from archive EpiphanCaptureConfig-r40343-20171227.zip).

Also in Device Manager I see a device named “AV.io 4k HD Config” which is not installed properly.
In the EpiphanCaptureConfig archive there is ‘driver’ folder but I cannot update the driver from it.

Could you please support me?
Is there something additional I’m supposed to install?

Regards,
Boris

2

The Config Tool should inject the drivers when you run it. Please make sure you have extracted the zip file contents before running the AVioConfig.exe (not the zadig_2.2.exe). Also, make sure you are using an administrator account, and try launching the config tool by right clicking on the AVioConfig.exe and going to “Run as administrator”

3

Here is the content of the extracted archive:

image
image600×587 37.8 KB

The exes you mention are missing…
Am I using the wrong archive? I downloaded it from here:

https://www.epiphan.com/support/avio-4k-drivers-documentation/?utm_source=Support&utm_medium=Web&utm_campaign=avio-4k

4

Hmm, can you please try with the below version of the config tool application?

http://updates.epiphan.com/downloads/AVioConfig-w64-r35623.zip

5

With this version it’s fine :slightly_smiling_face:
Thank you for the support