AV.io HD no audio


#1

I can’t get any audio to pass through on my AV.io HD. Not showing up on the meters at all. HDMI coming from my Panasonic Hc-v770 camera. Using OBS on a brand new Mac Pro. Video plays perfectly and software recognizes the device for both video and audio. Help!


#2

Sorry to hear you’re having an issue here! Can you confirm that audio is indeed coming from the camera by connecting it to an HDMI audio compatible device, such as a TV? Do you have any adapters or 3rd party devices in-between either the camera and the AV.io HD, or the AV.io HD and the computer, such as a USB hub or similar? Are using the USB cable provided with the AV.io HD?


#3

Hey there,

Thanks for getting back. I did confirm that the audio is making it to the computer so it doesn’t look like it’s a device problem. For some reason the audio won’t connect to OBS. I sent the question to their forum. We’ll see what comes back.

Thanks,

Steve


#4

OBS is notorious in most recent versions of the software to have an audio glitch with some UVC devices. this could be the case with your device as well!
As a work-around you should be able to add an audio source under “sources” and select the AV.io as the audio device and it should hopefully work!