better and better … now nothing works !!!
Hi Benoit,
Can you tell me the serial number and the Mac address of this unit? Both would be found on a sticker on the bottom of the device.
FOR THE SECOND WEBCASTER
Here is the n0 of series: WCX217122951
the MAC: 98-00-00-01-31-8A
FOR THE FIRST WEBCASTER
Here is the n0 of series: WCX217061680
the MAC: 98-00-00-01-14-77
the second webcaster x2 is currently connected to the internet
a thousand thanks for your precious help
for info i just connected the first webcaster on the internet
Thank you for the information! Can you check these two units to see if they are working now? Our dev team manually pushed the update to the units and they believe this will resolve the problem.
I restarted both webcaster, I do not have the message “” update avalable ‘’ ‘’
is it good? … how to know if the maj was made?
version androide 5.1.1 it is correct?
hehe, apparently I have 2 good news and a bad one 
the first two, the maj are passed on both devices!
the bad news, the first webcasterx2 was down and ready to go in RMA Canada (I bought a second model, waiting time too long!)
now it also works I now have 1 webcaster too
I do not have to send it back for repair, which is also good news …
Glad to hear that the units are working properly. You can double check that the latest version was applied under Settings -> About device -> Vendor software version. This should now begin with 2.15
hello, it was too beautiful!
So far everything was working, this morning again “” firware avalable “”
AND!!! the same problem as the first time, (see photos in the beginning) what to do !!!
FOR THE SECOND WEBCASTER
Here is the n0 of series: WCX217122951
the MAC: 98-00-00-01-31-8A
connect in internet for the moment
Please leave the unit connected to the internet and powered on today so our developers can address this
Npt possibe before 17h im in wok
Certainly. Please connect the unit once you are able to, and leave it connected until or developers have a chance to address the issue. You can certainly leave the unit unpaired from any of the chosen CDNs
ok the X2 is connected to internet…!
this tuesday 7am I plugged the x2 on the 220v network, before it was on battery, but would not have held long
you can log on the day
The Developer responded this morning saying this device have retained settings and the issue should not be present. Please verify that the settings are retaining
androide version : 5.1.1
vendor software : 2.15
would there be a new maj since?