Unable to stream to Periscope - firmware 4.12.01

pearl-2

#1

After updating to 4.12.01 I’m no longer able to publish to Periscope. I can publish to YouTube. Is there a way to revert to an older firmware version?


#2

I’m sorry to see you’re running into issues with streaming to Periscope.

You can send us an email at info@epiphan.com if you would like to request a previous firmware verison. Please include the serial number of your device so that we can ensure to provide the correct firmware.


#3

It also happened to me. Periscope starts to blink.
Thanks.


#4

I think there´s an issue with the new firmware, because periscope encoding used to work fine.
Thanks


#5

Same issue. Firmware 4.12.0l. No success streaming to Periscope/Twitter… image just blinks.


#6

I had to get back to the latest firmware 4.11, anyway I think this is not a reasonable solution.


#7

The QA and development team have identified the source cause of the issue and a fix will be available in the next firmware release. We appreciate your help in identifying the problem and thank you for your ongoing patience


#8

Wonderful! Which firmware number should we look out for the update?


#9

It should be part of 4.13