Overall system load: 98%

Pearl & Pearl-2 General
1

Hi,

one of our Pearls is always in “Overall system load: 98%”. It has become unusable. I tried with a factory reset but it not solved. When I try a disk check, the output is:

Started disk check id 1739 on Tue Jul 10 07:00:25 EDT 2018
cannot mount /dev/sda5 /data
cannot unmount /data

Do you think I should send for repairing? we bought it more than two years ago.

Thanks for support!

2

Hi Roberto,
Can you create a Configuration Preset file (without the System and Network options checked) and send it to us in an email?
info@epiphan.com
This way we can see your setup and help troubleshoot.
Thanks

3

Hi!
I’m going to send it, many thanks. Anyway, at the moment the Pear is not in use, with factory presets and…overall system load: 98%.