Firmware update version 4.10.0k Failed.?


#1

Firm ware up-date Ver 4.9 to Firmware update version 4.10.0k is available for download. See What’s New

When Click Downloaf and install

Message show error
Failed to download firmware: Could not resolve host: updates.epiphan.com (6)


#2

Seems like the server couldn’t be reached. Most often this would be a networking, firewall, or internet connection issue. In this case you can perform an offline update, for this please email info@epiphan.com with the serial number of the unit and we can assist