Everything has been working great, and now every time we stream to Facebook Live, there is this error message in red flashed at the bottom of the screen EVERY 2 SECONDS:
(#12) {live_video_id}/likes is deprecated
…which keeps the device from going into full screen mode. Deprecated? Depreciated? Don’t know, don’t care. We tried multiple times to unpair, restart, pair again but nothing works.
On a separate note, our small church purchased this $300 Webcaster X2 from Epiphan because of how wildly popular it is with small churches and YouTubers. And why not? The device is super reliable, well designed, and it’s geared to small customers like us. But for Epiphan to take our money and then suddenly turn its back on customers by ending support? That is just wrong.
We all don’t CARE about new features. What we NEED are firmware updates for when Facebook makes changes to their live streaming protocols. Epiphan needs to find an alternative for loyal customers who allocated a considerable amount of money from donations to purchase a Webcaster X2. We just need an update to correct this error, even if it’s done by someone working independently.
Best Regards,
Chris