Find help to resolve issues when using your Pearl device.
Diagnostic tools
Learn about the supported diagnostic tools, what the colored icons mean, and connectivity status diagnostic results.
Run a diagnostic using the device screen
How to run diagnostic tests from the device screen.
Run a diagnostic using the Admin panel
How to run diagnostic tests using the Admin panel.
Troubleshooting quick reference
A problem/action table that lists known issues and common user errors are listed along with suggested actions to help resolve the issue.