Recover channel backup recordings

Recordings automatically upload to Kaltura or Panopto after the event ends. If for some reason the recordings are not available in the CMS, administrators can manually download backup recordings for a channel on Pearl-2.

Pearl-2 saves a local backup of recordings automatically in a round-robin fashion. When the record drive is full, new recordings overwrite the oldest ones. Pearl-2 administrators and operators can use the Admin panel to manually download and delete channel recordings. For more details about managing recordings, see Manage recorded files.

Download recordings for a channel using the Admin panel

  1. Login to the Admin panel as admin or operator, see Connect to Admin panel.
  1. From the Events menu, click the arrow icon beside the event to see which channels were included for that event.

  1. From the Channels menu, click Recording. The Recordings page for that channel opens with a list of recorded files.
  2. Click the name of the recording to download the file or select multiple files and click Download Selected.

Delete recordings for a channel using the Admin panel

To delete recordings for a channel, do one of the following:

  • To delete a single recording, click the X icon to the right of a recording and click OK when prompted.
  • To delete multiple recordings, check the check box beside the recordings you want to delete and click OK when prompted.
  • To delete all recordings for the selected channel, click Delete Selected and click OK when prompted.

The list may not update immediately. You can refresh the list by reloading the Recording page (for channels) or the recorder settings page (for recorders).