Create an account and enable transcription services

To use your LiveScrypt transcription solution, you need an Epiphan Cloud account and a transcription service plan. A valid credit card is required.

Only the Epiphan Cloud account owner can add or modify billing information, plans, and change ownership of the account. A LiveScrypt plan can be setup for individual teams by the owner of that team.

After your LiveScrypt transcription service plan is setup, you can pair your LiveScrypt device to your account and start transcribing, see Pair the LiveScrypt device.

For the current terms and cost for the LiveScrypt live transcription service, go to: www.epiphan.com/products/livescrypt/

At the time of publishing this guide:

  • The cost is $9.95 USD per transcription hour with a one hour minimum.
  • The first five minutes of a transcription session is free. After five minutes, you’re billed a minimum of one hour.
  • For sessions longer than one hour, additional charges at the rate of $9.95 USD per transcription hour applies. For example, a session that is 61 minutes long is billed for two transcription hours.
  • Your credit card is charged once at the end of the 30-day billing cycle. The billing cycle begins the date credit card information was added to your account to enable the LiveScrypt transcription service for a team.

To create an account and enable transcription services:

  1. Using your web browser, login to Epiphan Cloud at: https://go.epiphan.cloud

    2. The first time you login to Epiphan Cloud at go.epiphan.cloud, you can choose to authenticate using either a Facebook account, a Google account, or using an email and password. Your Epiphan Cloud account is associated with your login method, so make sure you login using the same method each time. A new Epiphan Cloud account gets created if you authenticate using a different login method.

  2. Click Settings > Billing and Usage in the side navigation panel, then select Add billing information on the Billing and Usage page.

  3. Enter your billing and credit card information in the pop up window. When you're done, select Confirm billing.