Contact Epiphan Support

Technical support

Epiphan’s products are backed by our professional support team. You can reach our team several ways:

• Email support@epiphan.com
• Live chat from our support site https://www.epiphan.com/support/
• Phone toll free at 1-877-599-6581 or call +1-613-599-6581

Gather as much information about your problem as you can before you contact us so we can help you better, including:

• A description of the problem
• Details about your video or audio source (type, connection, resolution, refresh rate, etc.)
• Product serial number
• Product firmware version (using the admin interface)
• Product LED lights