Safety Information

Below you can find important safety information for your EC20, please read this before operating!

  • During the installation and use of the equipment, all electrical safety regulations of the country and region of use must be strictly observed.

  • Please use the power adapter that comes standard with this product.

  • Please do not connect multiple devices to the same power adapter (exceeding the capacity of the adapter may generate excessive heat or cause a fire).

  • Do not rotate the head of the camera by hand, this can cause a mechanical failure.

  • When installing this product on a wall or ceiling, make sure the device is secure. When installing, make sure that there are no obstacles within the rotation range of the gimbal; do not turn on the power until all installations are completed.

  • To avoid heat build-up, make sure there is adequate ventilation around the device.

  • If the device emits smoke, smells, or makes noises, please turn off the power immediately, unplug the power cord, and contact the dealer.

  • This device is not waterproof, please keep the device dry.

  • This product has no user serviceable parts, damage caused by disassembly by the user is not covered by the warranty.

Specific electromagnetic frequencies may affect the image of the camera.