Terms & Conditions of 2017 Trade Up to Pearl Promotion


The 2017 Trade Up to Pearl Promotion offers eligible customers a promotion credit of USD $1,500.00 when trading in Eligible Trade-In Equipment as part of a purchase of New Epiphan Product in the Pearl or Pearl-2 families.


For purposes of this promotion, the following definitions apply:

Eligible Trade-In Equipment means Eligible Epiphan Trade-In Equipment and Eligible Competitors’ Trade-In Equipment.

Eligible Epiphan Trade-In Equipment means the following Epiphan products: VGADVI Broadcaster, Lecture Recorder X2, VGADVI Recorder, DVI Broadcaster DL, VGA2Ethernet, Pearl, VGADVI Recorder Pro, VGADVI Broadcaster Pro and VGA Grid. Epiphan may consider other Epiphan devices however the following devices are not eligible for this promotion: all USB capture cards, DVI2PCIe internal capture cards, Lumio 12X, KVM2USB and all Webcaster models.

Eligible Competitors’ Trade-In Equipment includes the following products: Extron SMP 351/352, Crestron Capture HD, Matrox Monarch HD, HDX and LCS, NewTek any Tricaster model, Livestream Studio HD models and Broadcaster, Teradek VidiU, Cube and Slice, Viewcast Niagara 2000, 7000 and 9000 models, Blackmagic ATEM Switcher, Datavideo HRS, NVS and HDR, Haivision Makito Encoder models, vMix Go, Streamstar CASE and Telestream Wireless Gear. Epiphan may consider other competitor’s streaming and recording products but in all cases Epiphan has final approval in determining Eligible Competitors’ Trade-In Equipment.

Eligible Time Period means October 17, 2017 to December 15, 2017

New Epiphan Product means (i) a single product from the Epiphan Pearl or Pearl-2 product families that replaces the Eligible Trade-In Equipment and (ii) is purchased during the Eligible Time Period through this promotion.

Promotion credit means a USD $1,500.00 credit towards the purchase of a New Epiphan Product.

This promotion is only valid in North America to participants/customers with an address in North America however this promotion is void in those jurisdictions where it is prohibited by law.


To qualify for the promotion the participant must purchase a New Epiphan Product during the Eligible Time Period and trade-in an Eligible Trade-In Equipment.
Eligibility to participate in the Promotion is non-transferable and non-assignable.
The participant must be the legal owner of the Eligible Trade-In Equipment and no liens or other charges can exist on the Eligible Trade-In Equipment. The participant must be able to supply proof of ownership (e.g., by providing a receipt or invoice showing proof of purchase or ownership).
Accurate end-customer owner contact information must be provided at the time of registration regardless of which party (i.e., the end customer or reseller) is completing the registration process. The serial number of the Eligible Trade-In Equipment must be provided at time of registration. Any information that is missing or does not comply with any aspect of these terms and conditions may be rejected by Epiphan in its sole discretion and the participant may be disqualified from participating in the promotion.
Epiphan may at its option ask for the Eligible Trade-In Equipment to be sent to Epiphan and legal ownership will transfer to Epiphan at the time of receipt at an Epiphan office. Customer will package the Eligible Trade-In Equipment properly (meeting all shipping requirements) and securely, with adequate cushioning and protection for the shipment back to Epiphan. Epiphan may at its sole discretion choose to send shipping material for customer to package the shipment.
If Epiphan does not ask for the Eligible Trade-In Equipment to be sent to its offices then customer agrees to dispose of the Eligible Trade-In Equipment within 5 days of receiving the New Epiphan Product. Epiphan reserves the right to ask for proof of disposal and customer must supply it in order to qualify for the promotion.
Once all customer, product and promotion information is received and reviewed by Epiphan or its channel partners, Customer will pay the net price (price less the Promotion credit) for the New Epiphan Product and Epiphan or its channel partner will ship the chosen New Epiphan Product to the customer. If Epiphan asks for the return of the Eligible Trade-In Equipment and customer does not return it, customer agrees to pay the Promotion credit back to Epiphan. Customer will also pay back the Promotion credit to Epiphan if a) the customer fails to destroy or dispose of the Eligible Trade-In Equipment or b) the customer mislead Epiphan or its channel partner in completing the customer, product and promotion information that lead to the Promotion credit being granted. All amounts owing and outstanding bear interest at the rate of 1% per month until repaid.
New Epiphan Product can only be shipped to a physical address and cannot be shipped to post office boxes or import/export agents.
Eligible Epiphan Trade-In Equipment will be deactivated within 5 days of the customer’s receipt of the New Epiphan Product. Once deactivated, Eligible Epiphan Trade-In Equipment will not be usable and will not be re-registered, updated, supported, returned or upgraded.
This promotion cannot be combined with any other offer or promotion.
If you have any questions about these terms & conditions or the promotion, please email them to info@epiphan.com
The promotion and all accompanying materials are copyright © 2017 by Epiphan Systems Inc. All rights reserved.

Important Notice and Disclaimer:

This promotion is only valid while stock lasts and Epiphan makes no delivery lead time commitment to customer.
Epiphan reserves the right to cancel or modify this promotion at any time without notice.
The promotion and these Terms & Conditions will be governed, construed and interpreted under the laws of the province of Ontario without applying any conflicts or choice of law provisions under such law that might refer the construction or interpretation of any term hereof to the laws of any other jurisdiction. Participants are bound by these terms & conditions and by the decisions of Epiphan, which are final and binding in all respects.
Except where otherwise prohibited by law, by participating in the promotion, you release and agree to indemnify and hold harmless all Epiphan companies, subsidiaries, and affiliates, and each of their respective directors, officers, professional advisors, distributors, representatives, employees and agencies (collectively, the “Released Parties”) from any liability, obligation, injury, claim, suit, action, cost, expense, loss or damage of any kind, including any tax liability or loss of opportunity, whether direct, indirect, special, incidental or consequential, that may be imposed on, asserted against or incurred by such Released Parties that arise out of or relate in any way to this promotion and the credits offered hereunder, including, but not limited to, where arising out of or relating to the following: (a) any technical difficulties or equipment malfunction (whether or not under Epiphan’s control); (b) any theft, unauthorized access or third party interference; (c) any promotion credit request that is late, lost, altered, damaged or misdirected (whether or not after their receipt by Epiphan, and whether or not in Epiphan’s control); (d) any damages due to the operation of the postal service or courier companies; (e) any tax liability incurred by participant; or (f) use or misuse of the New Epiphan Product offered under the Promotion.