Epiphan Webcaster X1 for Facebook Live FAQs

Frequently Asked Questions

Webcaster X1™ provides the simplest solution for streaming HD cameras to Facebook Live.

How does Webcaster X1 for Facebook Live work?

Connect your HDMI source (a camera, for example) to the Webcaster X1 device, connect the Webcaster X1 to your network via Ethernet cable, then log in to your Facebook account and enter the device code displayed on the Webcaster X1’s LCD display to begin the stream—that’s it!

Advanced users can use an HDMI cable to output the video stream to an external display for confidence monitoring and additional stream configuration options.

See Quickstart for more information.

Can Webcaster X1 for Facebook Live stream to other social platforms?

Webcaster X1 for Facebook Live streams only to the Facebook Live platform.

Where does the stream get posted within my Facebook account?

By default, Webcaster X1 for Facebook Live posts to your Timeline, but can be configured to post to a Page, Event or Group.

How long can my streams last?

Webcaster X1 for Facebook Live supports two types of streams: single live event streams (the default setting) and continuous streams (up to and over 4 hours in length without limit). Note that continuous streams are not saved to your Facebook account when ended.

Who can see my live stream?

You can use Webcaster X1 to configure the privacy of your Timeline post before it starts streaming. The stream’s privacy setting affects who is notified of your live broadcast as well as who can see it. You can also change the stream’s privacy setting from Facebook once your stream is live.

You can only set the privacy for your post to your Timeline. Live broadcasts that are posted to a Facebook Group, Event or Page use the default privacy settings for that destination.

See Set stream privacy for more information.

How do I end my stream?

You can end your live stream by pressing the ‘off’ switch on the back of the Webcaster X1 for Facebook Live device. If using an external display, you can also end your stream by clicking the ‘Stop’ button on the Webcaster X1 for Facebook Live interface.

Can I save my streams as videos to my Facebook account?

By default, live streams posted to your account by are saved after the broadcast completes. Note that streams set to continuous are not saved when finished.

Is Webcaster X1 for Facebook Live secure? I don’t want my Facebook account getting hacked!

Webcaster X1 for Facebook Live is a fully secure social media streaming solution. To pair the device with your account you need a unique randomly-generated code. Additionally, the device can only stream to your Facebook account after you have manually logged-in with your secure account credentials.

Do I need anything other than Webcaster X1 to start streaming?

The Webcaster X1 for Facebook Live device is all you need to start live streaming. However, you could connect a keyboard and mouse and output to an external display if desired. Using an external display with keyboard and mouse lets you monitor your stream, view comments, engage with viewers and configure stream settings.

See Webcaster X1 for Facebook Live Tips for more information on configuring your device.

Why does Webcaster X1 for Facebook Live have three USB ports?

One USB port is for a mouse, another one for a keyboard, and the third port is for future peripheral support. Using a keyboard and mouse allows you to navigate the Webcaster X1 interface when connected to an external display.

How many different streams can Webcaster X1 for Facebook Live output?

Webcaster X1 for Facebook Live can output one stream at a time.

Is Webcaster X1 linked permanently to my Facebook account? Can it stream to other accounts I own too?

Webcaster X1 for Facebook Live isn’t tied to any single Facebook account. You can use the secure device code to pair the Webcaster X1 device after logging in to any other Facebook account you might have.

Can I use Webcaster X1 for Facebook Live to stream to friends/family/client Facebook accounts on their behalf?

Yes—however for maximum account security the third party (friend, family member, client etc) needs to log-in to their account first. Once logged-in, the third party must enter the device code to pair the Webcaster X1 device to their account and begin the streaming process.

What kinds of inputs does Webcaster X1 for Facebook Live support?

You can connect one HDMI source to Webcaster X1 for Facebook Live. This is usually an HD video camera, but could also include a mixer or other device with HDMI output.

How does audio work with Webcaster X1 for Facebook Live?

Webcaster X1 for Facebook Live supports audio over its HDMI input port. For example, you can connect any wired or wireless mic to your camera to get professional HDMI audio alongside your video.

What input resolutions can Webcaster X1 for Facebook Live accept?

Webcaster X1 for Facebook Live accepts frame sizes up to 1920×1080 (including 320×240, 640×480, 720p).

What output resolutions can Webcaster X1 for Facebook Live do? What about bitrate and frame rate?

Webcaster X1 for Facebook Live supports output up to 720p, as recommended for the Faceook Live platform.

Webcaster X1 for Facebook Live broadcasts at a frame rate of 30 fps and at bitrates up to 4 Mb/s.

Will Webcaster X1 for Facebook Live have firmware updates?

Webcaster X1 for Facebook Live will have occasional firmware updates. Customers who have registered their device will be notified via e-mail of any new firmware upgrades. The product registration page can be found here.