We have purchased an X2 to live stream our sunday service and it has worked great!
for the first few months we could see the number of live viewers and their comments in the comments window on the monitor. However, for the last few months we have lost the comments. I do have show comments checked under preferences, and we do get the comments window and the number of live viewers, but we don’t see any of the comments. If we look on a cell phone simultaneously we can see the live stream and also comments from people. how do i get them back on my X2 monitor?