New Pearl 2 - Can't upgrade Firmware


#1

I’m just trying to get rolling with this unit and it has firmware that is almost 2 years old. I repeatedly try to upgrade the firmware but it won’t let me upgrade until I register. So, I register and get confirmation that I have registered and it still requests that I register.

So I am stuck here. I’ve restored the unit to factory settings, I’ve looked on the Epiphan site for the latest firmware. At this point I am stuck.

Any help would be greatly appreciated :slight_smile:
Thank you!

Jon


#2

Please send us an email at info@epiphan.com requesting the most recent firmware with the serial number of your unit so that we can provide you with the most recent firmware.