New Pearl 2 - Can't upgrade Firmware


I’m just trying to get rolling with this unit and it has firmware that is almost 2 years old. I repeatedly try to upgrade the firmware but it won’t let me upgrade until I register. So, I register and get confirmation that I have registered and it still requests that I register.

So I am stuck here. I’ve restored the unit to factory settings, I’ve looked on the Epiphan site for the latest firmware. At this point I am stuck.

Any help would be greatly appreciated :slight_smile:
Thank you!



Please send us an email at requesting the most recent firmware with the serial number of your unit so that we can provide you with the most recent firmware.