Performed firmware upgrade, it said it was successful. Rebooted windows 10 laptop. Now avio hd device cannot be detected and light is continually flashing red. Documentation says that vga being updated. how long should this take?
Hmm, can you unplug the AV.io HD from the computer’s USB port and then plug it back in? If after doing this you see the same behaviour, please try to update the firmware again on the unit.