Cant stream to Facebook

Needs some help, I got my webcaster x2 all setup and have a camera online. Im trying to go live stream. When I hit start or hit the power button once to stream, nothing happens. It wont start streaming. Did I miss a step?

Thanks

When pairing to Facebook, it’s possible there was an SSL handshake error causing an inability to stream.

In a web browser, please go to settings > apps> find the Epiphan Webcaster app and delete it. Power cycle your device and re-pair the unit. Ensure that you press “OK” on every pop up after entering the device code to ensure you are enabling permissions for streaming.

If the issue persists please let us know!

Yep. I unpaired and then paired it again. It works.

Thanks.