Company

Overview Epiphan Systems releases improved KVM2USB device Epiphan Systems named Second Fastest Growing Company in Ottawa Rackmount Version of VGA2USB Announced New look for VGA2USB LR Epiphan Systems announces two new products

Overview New look for VGA2USB and KVM2USB products University of Toronto chooses Epiphan Systems' VGA2USB for their ePresence v4.0 and Media Portal Epiphan Systems' DVI2USB Featured in iXBT Russia Magazine Epiphan Systems launches Windows Vista support for VGA2USB PRO ePresence Presenter incorporates Epiphan technology to offer users high-quality online presentations Epiphan Systems Releases VGA2USB LR External Compact Frame Grabber Career Coaching Company Expands Business with VGA2WEB Epiphan Systems Inc. Secures Optimus Inventory

Overview IT Consulting Company Enhances Technical Writing With Epiphan System’s VGA2USB Scanner Manufacturer Improves Corporate Training with Epiphan’s VGA2USB Global Outsourced Information Provider Reaches Around the World With Epiphan Systems Solution National Research Council Canada Improves Online Collaboration with VGA2WEB Vehicle Tracking - Marcus Kingma CarPointer 15 Countries in 24 Hours Canadian Air Transport Security Authority to Use Epiphan Systems Technology St. Petersburg Arctic and Antarctic Research Institute Monitors Radar Using Epiphan’s VGA2USB Bayer HealthCare LLC Uses VGA2USB for Training Solution Mediphan Launches Products for Remote Medical Guidance, Diagnosis, and Study Henry Ford Health Services Uses VGA2USB and VGA2WEB for Diagnostic Image Capture GE Healthcare uses VGA2WEB for remote diagnosis solution

Overview Epiphan Systems Launches VGA Recorder PRO - Full Audio/Visual archiving and storage system Epiphan Systems Launches VGA Recorder - Visual Data archiving and storage system

Overview Epiphan Systems Signs Duocom as Web Conferencing Dealer in Canada Epiphan Systems Adds Experienced Management to Executive Team Epiphan Systems releases the latest drivers for VGA2USB product Epiphan Systems Adds Voice to Instant Web Conferencing Solution Epiphan Systems Adds Voice to Instant Web Conferencing Solution Epiphan Systems President Selected for Ottawa's Forty Under 40 Award Epiphan Systems to Demonstrate VGA2Web at CeBIT 2004 Epiphan Systems and Nimble Microsystems Partner to Deliver Convenient, Cost-Effective Web Broadcast Solution

Overview Epiphan Systems Launches VGA2WEB Web-Based Presentation Product Ottawa Business TV Features Epiphan Systems

Product Quotation

Company

Warranty

Epiphan Systems stands behind its products with the warranty and support offerings defined below.

Warranty Information

All Epiphan Systems products are provided with 100% replacement warranty for 1 year from the date of purchase.

Technical Support

If you experience a problem with any of our products, please contact Epiphan Systems Technical Support from the support page

If we determine the product to be defective and it is still under warranty, we will issue you a Return Merchandise Authorization (RMA) number.

RMAs

An RMA entitles you to ship the defective merchandise to Epiphan Systems.

Please ensure that the RMA number is clearly marked on the outside of your return package.
Package the product carefully. Use bubble wrap and a strong cardboard box. Do not use loose Styrofoam packaging (e.g. Styrofoam peanuts), as this can damage electronics.
Include the product and power supply (if applicable)

Epiphan Systems does not issue refunds for product.

Shipping Terms

The customer is responsible for shipping costs related to the return of the defective product(s). Epiphan bears the cost of shipping replacement units via Fedex Ground only. Expedited shipping (2 Day and Next Day) is only available for Advance Replacements, but note that the customer bears the cost of this type of shipping.

Within North America, we will send you a new product within 48 hours of receiving your defective product. Please use UPS, FEDEX or Purolator Courier to return the product.
In Europe and Asia, we will send you a new product within one week of receiving your defective product.

Advance Replacements

To limit your downtime with an Epiphan Systems product, we will issue advance replacements on RMAs. To do so, we will charge your credit card number with the cost of replacement and will issue a credit once the defective product is received by us.